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Our eCommerce gateway logisticssolutions go beyond the ordinary, offering state-of-the-art data tools thatboost productivity and give our clients a distinct competitive advantage.

With the CCL Tech suite, we’reempowering freight forwarders with innovative applications and software thatsimplifies various aspects of international commerce.

So, what is included in CCL Techand how can it streamline your logistics operations?

 

What’s included in the CCL Tech suite?

CCL Tech offers a suite ofinnovative solutions to simplify various aspects of international commerce suchas payment processing, customs declaration and product returns management.

Our suite includes:

 

Customs Central – Customs declaration automation

Customs Central is a fully digital customsdeclaration platform that streamlines eCommerce and FBA shipments through majorUK and EU gateway hubs such as LHR (London Heathrow), CDG (Paris Charles deGaulle) and AMS (Amsterdam Schiphol).

By automating aspects of your customsdeclaration, Customs Central can help free up your time to allow you to focuson what you do best!

What does Customs Central deliver?

 

-      Digitalsolution for UK & EU gateway logistics: By offering a seamless, fullydigital customs declaration process, Customs Central can ensure eCommerce andFBA shipments are efficiently processed through UK and EU gateway logisticshubs.

-      ‍BIRDs/ IOSS ready and automated data: Our system automates data anddocumentation management, reducing manual input and chance of human error.

-      ‍HSCode classification: Using advanced HS Code Classification for accurateproduct categorisation, Customs Central can help avoid delays and penaltieswhile ensuring compliance with customs regulations.

-      ‍Real-timetracking: Customs Central allows you to monitor your shipments inreal-time, proactively managing any unlikely issues that arise while ensuringtimely deliveries for your customers.

-      Tailoredtax reporting: Using the platform’s reporting functionality, comprehensivetax reports can be generated at a click of a button for quick compliance withyour financial obligations.

-      Returnsand duty drawback: Need to process returns duties? Customs Central can seamlesslyhandle returns and duty drawbacks, optimise financial operations and improveoverall business efficiency.

Customs ePay – Quick and secure import payments

In addition to customs declarationautomation, our suite makes paying custom duty and VAT payments for DDU (DeliveredDuty Paid/Delivered at Place) shipments simple!

Shipping products under DDU termscan be advantageous for businesses aiming to reduce upfront expenses. However, toavoid potential delays, it requires clear communication and a defined payment processfor customers.

With CCL’s Customs ePay – availableas an app on the Apple AppStore and Google Play – these payments can be madethrough a smart, secure and user-friendly payment platform.

What can users find on the CustomsePay app?

 

-      Streamlinedpayments: Payments made in just three clicks! Customs ePay offers quick andeasy online and mobile import tax collection, integrating with credit cards forconvenience.

-      Automatedrelease on payment receipt: Once the customer’s import duty and VAT paymentsare processed and confirmed, the goods will be released automatically –eliminating delivery delays and expediting customs procedures.

-      ‍Scheduledreminders via email and SMS: Helping you stay on top of payments! CustomsePay allows email and SMS reminders to be scheduled around payments, enhancingconvenience and reducing risk of delay.

-      Acceptingall major payment methods: Customs ePay is compatible with all majorpayment methods including Visa and Mastercard, for customer convenience.

-      ‍Brandingoptions available: We understand the importance of keeping branding consistentacross your communications! The Customs ePay application provides a dedicatedbranding tool for each gateway, helping you enhance trust and paymentconversion.

 

eTurns – Easy returns for eCommerce goods

Processing international returnscan be tricky – especially when recovering customs payments on products!

CCL’s eTurns platform is a simplifiedinternational returns and duty drawback solution, allowing eCommerce retailers torecover import VAT and duties on undelivered or returned goods with minimalfriction.

By helping you take the hassle outof your returns, you can ensure no customs payments are lost on refundedproducts while ensuring your customers are left satisfied when their productsare returned or replaced.

What can you expect when usingeTurns?

 

-      Dutydrawback service: eTurns enables the quick recovery of import VAT and/orDuty when parcels fail to reach their final destination or when the consigneechooses to return the item.

-      Data-specificreturns: Our data-driven returns solution, powered by Clicksit Returns,ensures accurate processing with clear return reasons - all managed through asingle automated hub.

-      Reductionin customer enquiries: By managing your returns under one system, eTurns cansignificantly reduce direct returns enquiries from customers, saving your teamvaluable time and resources.

-      Paperlessreturns: Our returns process is completely paperless, reflecting our ongoingcommitment to sustainability!

 

Simplifying your freightforwarding with innovative tech solutions

At CCL, we’re always looking forways to make cross-border logistics and customs clearance easy for ourcustomers!

That’s why we have continuallyinvested into a suite of helpful logistics software, streamlining complex freightforwarding operations and enhancing supply chain efficiency.

Thanks to these helpful digital tools,CCL have remained at the heart of global trade, delivering our expert servicesto businesses across Europe, Asia, North America and Latin America.

Whether you're expanding into newmarkets or optimising existing routes, our expert team provides hands-onsupport throughout implementation - offering detailed consultancy and guidanceevery step of the way.

Ready to take your global supplychain to the next step?

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